Terms of service

• Your booking will be accepted after receipt of 100% payment of the booking amount. To receive the booking confirmation, kindly share the payment screenshot, your ID proofs of all guests via email and acknowledgement of our house rules.

• While we endeavor to provide a booking as confirmed, reasonable changes in the booking may be made after notifying you.

Cancellations:

• Cancellations made up to 15 days before the booking date are eligible for a 100% refund.

• Cancellations made up to 7 days before the booking date are eligible for a 50% refund.

• Cancellations made within 7 days of the booking date cannot be rescheduled or refunded under any circumstances.

• You can reschedule the dates up to 7 days before the check-in (only once, on a weekday & within 3 months of the original booking date).

• We request a minimum of 48 hours prior notice from the date of booking for any group member dropouts to be eligible for a refund.

Deductions:

• Costs for damages, excessive cleaning, or missing items may be charged.

• Replacement costs for missing towels, robes, linens etc., will be additional.

• Disputes over deductions should be raised with hotel management within 7 days for possible resolution.

• Policies are subject to change, contact owners for clarification on deductions.